Reservations are not required. For any hands-on experience, spaces are limited so reserving ahead of time is strongly recommended.

Reservations

Yes, re-entry is allowed for the date of ticket purchase. Please stop by the gift shop for a stamp that will allow re-entry.

Re-entry

No, for the comfort and safety of our birds dogs are not permitted in the facility. We strongly encourage you to leave your dog at home. Guests with service animals, please contact us to arrange accomodations.

Dogs

Yes! We encourage you to take as many photos as you would like. Please refrain from flash photography.

Cameras

No. We do offer some light snacks in our gift shop, but the centre does not have any meal options. You are more than welcome to bring your own food to the centre and enjoy it at one of our picnic benches.

Dining

You must be eight years or older to participate in our CLOSER or CLOSEST admission packages, or any other hands-on experience. We do offer a Kids Encounter for younger guests age 4-7. (Pre-booking not required, please inquire with the gift shop). 

Age requirement

If you are located on Central Vancouver Island and notice a bird that looks like it needs help, please contact our non-profit partner organization, The Raptor Rescue Society, at 1-778-936-0732

Injured bird

All common personal belongings are permitted, including coolers, backpacks, strollers, wagons, outside food and drink (with the exception of alcohol) and cameras. All guests must wear a shirt and shoes at all time.

Belongings

Yes, our facility is wheelchair accessible, as long as your personal mobility aids are equipped to deal with outdoor surfaces. While some of our paths are paved, the majority are hard-packed earth or packed gravel.

Accessibility

No, parking is free of charge. During the summer months, the parking lot can get busy so we strongly recommend carpooling whenever possible.

Parking

Yes! Memberships are available for purchase in our gift shop, or by contacting us.

Memberships

Yes! Gift certificates are available for purchase in our gift shop, or by contacting us. Cards can be picked up in person, physically mailed or sent by email.

Gift Cert

Yes, we have several picnic benches you are welcome to use during your visit.

Picnic

We can never guarantee which birds you will meet during your encounter. All of our birds work when they want to!

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